Dirigo Professional Development - The Art of Effective Communication

Description

Tuesday: May 20, 2025

Communication
The Art of Effective Communication

The Challenge:
Every day, in our professional and personal lives, we face moments when there is apparent disconnect between expectations and what occurs. This disconnect can be a simple lack of understanding, confusion about what each party heard and needed, or even a complete breakdown of the objective at hand.
As a result, behaviors can go below the line, tempers can flare, feelings can be hurt, and important peer, managerial and client relationships can be at risk – creating negative impacts throughout an organization or with personal relationships. Performance can suffer, deadlines can slip, and workplace culture can become toxic.

Workshop Description:
Resting at the root of most issues of conflict is a mis-aligned level of communication - or even sometimes a complete lack of communication at all. This interactive, experiential workshop is designed to help Executives, Managers and Teams understand their audience more intimately and communicate in a manner that the person we’re speaking with wants to receive. It will teach the art of effective communicating, giving, and receiving feedback, and applying emotional intelligence for improved outcomes.
We’ve all likely heard about or played the game “Pass It Along” where someone whispers a phrase to another person, who then in-turn passes it along to the next person, and by the time the whispered phrase gets to the end and is revealed, what is said is nothing like the original. This happens all the time between Executives, Managers and Teams. This course will also teach the art of cascading messaging throughout an organization.

Outcomes:

• At the end of the workshop, participants will be able to:
• Understand our own communication style
• Understand the varying social styles of those we communicate with daily
• Communicate in a more aligned and effective manner for improved outcomes